Learning and Development

Enhancing Customer Training and Onboarding Experience

In a market flooded with commodities, zeroing in on one single item of your choice involves an exhausting, nerve wrecking drill. The situation is no less unenviable for people sitting on the other side of the selling counter. They have to deal with people they have hardly ever dealt with, with their varied emotions, idiosyncrasies, and convert them into real, …

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Increasing your Course Completion Rates

What starts must also end at some point or other. This is the normal way of the world. Similarly, a journey of learning started with the purpose of gaining knowledge or learning new skills also should reach its fruition. But there are numerous aberrations to this culture of learning that hamper its completion. An act of botheration Starting with a …

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Role-based training can be a game changer for your L&D Program

In no way can you assess the impact of training on employees better, either during training and post-training, unless you have seen them apply the skills they have learnt efficiently and to your satisfaction in a real job-role situation. And, role-based training is a perfect way of doing just that seemingly small but important job. Equipping workforce · A role-based …

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Increasing Learner Retention for an Optimal L&D Strategy

Learners’ capacity to retain knowledge, whether in an academic or workplace set up, and their ability to then effectively apply the same in  real time, job-role situations can yield a good return on investment, otherwise it may be a drain on valuable resources. Increasing learners’ retention has thus assumed much importance in the modern-day businesses. How to apply skills? In an …

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